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![Southard Family Building Southard Family Building](/campus-life/student-services/mail-services/_jcr_content/root/main/container/flexcontainer_1407168412/image.coreimg.jpeg/1718390314406/southardfamilybuilding-mvaughn.jpeg)
Mail Services, located in the Southard Family Building, is the primary source for shipping and receiving items for residential students actively living on campus. Mail Services accepts packages from all major carriers and provides United States Postal Service (USPS) outbound shipping services to the entire campus.
Mail Services is dedicated to providing the University community with outstanding service. If you have any questions or concerns, please contact us via:
°Õ±ð±ô±ð±è³ó´Ç²Ô±ð:Ìý(813) 257-3364
Email:Ìýmailservices@ut.edu
Hours of Operation
Front Window Services
Regular Hours: Monday—Friday, 9 a.m. to 5 p.m.
Summer Hours: Monday—Thursday, 9 a.m. to 5:30 p.m. |ÌýMay 13 to Aug. 2
Fall 2024 Move-In Hours
Wednesday—Friday: 8 a.m. to 8 p.m. |ÌýAug. 21 to Aug. 23
Saturday: 9 a.m. to 2 p.m. |ÌýAug. 24
Sunday: 9 a.m. to 2 p.m. |ÌýAug. 25
Extended Fall 2024 Hours
Monday—Friday: 9 a.m. to 7 p.m. |ÌýAug. 26 to Sept. 13
Saturday: 9 a.m. to 3 p.m. | Aug. 31, Sept. 7
Parcel Locker Access
Monday—Friday: 8 a.m. to 11 p.m. (Access with Spartan Card after 6 p.m.)
Saturday and Sunday: 9 a.m. to 9 p.m. (Access with Spartan Card)
Closures:
Dr. Martin Luther King, Jr. Holiday
Memorial Day
Independence Day
Labor Day
Thanksgiving Holiday
Winter Leave
- Fall Move-In
- Shipping to Campus
- Collecting Packages
- Outbound Packages
- Department Contacts
Fall Move-In
TheÌýMail ServicesÌýteam is excited for your arrival and would like to offer you guidance that will help plan for your upcoming move to campus.
Mailbox Information
All residential students are assigned a campus mailbox number. Your mailbox is confirmed, activated and ready to accept mail once you have completed the check-in process with Residence Life upon your arrival. Therefore, please refrain from having untracked mail sent to campus before your arrival, except for Ïã¸ÛÁùºÏ²Ê parking passes and official Ïã¸ÛÁùºÏ²Ê-related documents. Once assigned, mailbox information and address format can be located inÌýWorkday.
Shipping Packages
BeginningÌýAug. 1, Mail Services will accept and hold packages shipped before your arrival on campus. So that we may efficiently provide service to you during this peak time, we ask for your support by adhering to the following restrictions and guidelines:
- Three (3) packages per student (Aug. 1 through Aug. 26)
- Weight limit of 50 pounds per package
- NO appliances (, grills, toaster ovens)
- NO large furniture
- NO perishable packages (until after Aug. 26)
Packages should beÌýsent five (5) days beforeÌýyour arrival on campus. By doing so, you help ensure the prompt arrival and processing of your shipment. We suggest having packages arrive here byÌýJan. 10. Although all carriers are accepted, we ask that you utilize carriers that offer package tracking services such asÌýÌýorÌý. Remember to keep the carrier tracking information for your records.Ìý
Please use the following address format when shipping packages ahead forÌýspring move-in only:
Last Name, First Name
401 W. Kennedy Blvd.
Box # (found in Workday)
Tampa, FL 33606-1490
When shipping packages, we strongly advise against shipping smaller items such as medications, chargers and toiletries. It is better to bring items you will immediately need with you. Bedding, linens and refrigerator options are available throughÌýResidence LifeÌýand help to avoid the hassle of transporting items across campus.
After Aug. 26, you are free to resumeÌýnormal ordering and shipping.
Collection Process
An email providing instructions for collection will be sent to your Spartans email account. We encourage you to collect your packages after checking in to your residence hall. Handcarts are available on a first-come, first-served basis.
Please direct any questions to Mail Services by email atÌýmailservices@ut.eduÌýor by phone at (813) 257-3364.
Shipping to Campus
When shipping, ordering or providing your Ïã¸ÛÁùºÏ²Ê address use the following address formatÌýexactly as is written below:
Last Name, First Name
401 W. Kennedy Blvd
Box #
Tampa, FL 33606-1490
Mailbox informationÌýis in the "Contact" section of your Workday profile inÌý. Additional information can be found on theÌýMail Services box informationÌýpage.
- DO NOT ADDRESS PACKAGES TO "P.O. BOX"ÌýDoing so results in mail and packages being incorrectly routed and delivered to a Post Office location in Tampa that is not affiliated with Ïã¸ÛÁùºÏ²Ê.
- We cannot guarantee the delivery of items addressed incorrectly.ÌýDo not use nicknames, second-party names or in C/O. Please make sure only to use theÌýrecipient’s full legal name.
Special Deliveries
All special deliveries (flowers, cakes, etc.) not delivered by a carrier (UPS, FedEx, USPS, DHL) will be redirected to the Vaughn Center information desk.
Special deliveries will be held at the Vaughn Center Information Desk for up to 72 hours after delivery. The Vaughn Center Information Desk will notify students directly via their Spartan email that a package has been delivered for them. Students will then have 72 hours to pick up their delivery with proof of identification.ÌýPerishable items can only be held for 24 hours. Items not picked up in the allotted time frame will be discarded.ÌýThe Vaughn Center Information Desk is not responsible for any packages discarded after the allotted time frames.
Direct store and grocery deliveries (Shipt, Instacart, Target, Whole Foods, Walmart, etc.) are not accepted at Mail Services or the Vaughn front desk. Students will need to coordinate directly with the service provider for delivery.
Collecting Packages
Mail Services makes every effort to process packages delivered so they are available on the same day. The start of semesters is very busy for Mail Services as we work to accept, process, sort and notify students of their packages.ÌýDuring these peak times, students should expect a two-to-three-business-day processing time before packages are ready for retrieval.ÌýResidential students actively living on campus with properly addressed packages will receive a total of two email notifications from Mail Services.
- Until the student receives the second email the item is not ready for pick up.
- Your student ID will be required to pick up items.
- Packages made available through the parcel lockers expire after two days and will then need to be collected from the front counter.
- All unclaimed packages will be returned to the sender afterÌý15 days, except forÌýpackages containing perishable items. Those packages will be returned after two days.
- Packages received with incorrect, or no names will be held for seven days and then returned to the sender if unclaimed.
- Mail Services is unable to release any package received with incorrect names or no name without proof of tracking information and name of the sender.ÌýIt is the responsibility of the recipient to contactÌýMail ServicesÌýin the event you are expecting a package and have yet to receive notification.
- Mail Services does not have access toÌý,Ìý,ÌýÌýor any other carrier's internal tracking systems.
Outside of peak times,ÌýFirst-Class Mail®Ìýis processed and made available to the recipient the same day. Residential students actively living on campus will receive an email notification from Mail Services.
- MAIL SERVICES ISN'T RESPONSIBLE FOR LOST CASH. We strongly advise against sending cash in mail or packages. If necessary, we urge you to please use a trackable service.
- Mail and packages received with visible damage or appear to have contents missing will be documented and made available to the recipient.
- Any mail with incorrect names, nicknames or no name will be returned to the sender. This includes mail addressed to students who no longer live on campus andÌýmail forwardingÌýhas expired.
- Please follow these links toÌý, if you need toÌýÌýor if you're experiencingÌý.
Forwarding Mail
Mail Services provides "piece-by-piece" forwarding of primarily First-Class Mail® service only. All other carriers’ items will need to be returned to the sender. Additional information can be foundÌýon our Mail Services Box Information webpage.
- All residential students should submit aÌýmail forwarding formÌýprior to leaving on-campus housing.ÌýThe forwarding address provided is effective upon submission and will expire in three months.
- Mail forwarding during Winter Leave is available byÌýspecial requestÌýonly.
- Forwarding services are not available during Thanksgiving or Spring breaks.
Outbound Packages
Mail Services offers select outbound shipping services via USPS. Outbound mail is picked up by 4 p.m. Monday through Friday.
Services offered include the following:
- Stamp sales
- Insurance (We strongly recommend the insurance of all packages.)
- International
- Certified
- Express
- Delivery confirmation
USPS is the only outbound service offered at this time.
UPS:ÌýUPS packages may be sent via Ïã¸ÛÁùºÏ²Ê’s bookstore, located on the first floor of Vaughn Center. There is also a UPS Store located at 301 W. Platt St. next to Walgreens.
FedEx:ÌýÏã¸ÛÁùºÏ²Ê’s Mail Services Office does have a FedEx drop box located in the lobby for Express shipments only. The collection of this box occurs each business day at 6 p.m. You may contact FedEx by calling (800) 238-5355.
Department Contacts
Mail Services is dedicated to providing the University community with outstanding service. If you have any questions or concerns, please contact us via:
°Õ±ð±ô±ð±è³ó´Ç²Ô±ð:Ìý(813) 257-3364
Email:Ìýmailservices@ut.edu
A complete list of department contacts can be found on SpartanNet by logging in.